8
Ó 2006 Business Technology Management, Inc.
Improving the output of one Resource may create a bottleneck at the next one.  While local indicators show improvement at Resource A, the whole business may see marginal or no improvement.
Work Build-up
Resource B
Resource A
Local or Global?
Computer
Specifications
Software
Tools
People
Computers &
Programs
Tools &
Supplies
Electricity
In other words, dealing with a subset of the business may not yield improvements for the whole